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Manager, Client Service

Mariner

New York, NY Full-time$90k–$125k / year Posted today
Market rate. This role pays around the $120k median for similar USD roles (133 comparable postings in our corpus).
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We are seeking a detail-oriented and proactive Manager to oversee daily operational functions, ensure compliance with internal processes, and support team performance within a fast-paced wealth environment. This role is responsible for inputting and reviewing transactions, managing workflows, and fostering a collaborative and accountable team culture. Responsibilities: * Input and review money movement transactions within Wealthscape and Charles Schwab. * Responsible for managing the day-to-day execution of operations tasks, including preparing and reviewing account opening paperwork and account maintenance. * Proficient in what is needed to open Taxable, Retirement, Trust, & Business accounts within Fidelity & Charles Schwab to aid in reviewing requests. * Serve as liaison between Wealth Teams and custodians. Proactively contact custodians daily to resolve issues and ensure requests are being processed with accuracy. * Delegate tasks and assist with team members workloads to ensure smooth execution of workflow. * Foster accountability, collaboration, and continuous improvement within the team. * Manage quarterly projects, maintain internal spreadsheets, and oversee completion of team members daily tasks. Qualifications: * Education: Bachelor’s degree in Business Administration, Operations Management, or related field. * Experience: 5-7 years of experience in financial business operations, ideally within a fast-paced, growth-oriented environment. Skills: * Experience with Salesforce * Experience with Fidelity (Wealthscape) and Charles Schwab Platforms. * Strong analytical and problem-solving abilities. * Excellent project management skills, with experience managing cross-functional teams. * Strong communication and interpersonal skills, with the ability to work effectively with all levels of the organization. * Proficiency in Excel #LI-MK1 We welcome your interest in being a part of our firm. We believe in giving associates progressive opportunities, actively nurturing professional growth and giving back to the community. We are dedicated to building a diverse culture where everyone has the support they need to achieve their career goals. We offer an innovative workplace and a culture that fosters camaraderie, teamwork and work-life balance. By submitting your application, you agree to the collection and use of your personal information as described in our Employee and Applicant Privacy Notice. EOE M/F/D/V

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MIRRAI CHAT LTD (Company No. 16403306)

71-75 Shelton Street, Covent Garden

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