Mirrai Careers

Manager, CRM

Company hidden

San Francisco, CA, USA Full-time Posted yesterday
IN THIS ROLE, YOU CAN EXPECT TO * Own the strategy, roadmap, and day-to-day health of the company’s CRM platform and channel ecosystem, setting a clear technical direction tied to member experience and business outcomes. * Lead principal projects to implement, integrate, and scale new tools and capabilities, from defining requirements and evaluating vendors through rollout, adoption, and measuring impact. * Monitor and improve channel health across email, push, in-app, and SMS, including deliverability, sender reputation, opt-in and reachability rates, frequency and fatigue management, and…

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