Mirrai Careers

Manager, Customer Success (SMB)

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San Francisco Remote Full-time$200k–$220k / year Posted 30+ days ago
Above market. This role pays above the $144k median for similar USD roles (226 comparable postings in our corpus).
Today, over 1,500 customers run on the company, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science. THE ROLE Our SMB segment is one of the fastest-growing parts of the company, and we're looking for a Manager of Customer Success to lead and scale the team behind it. Each CSM on this team owns a portfolio of ~150 accounts, running a…

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