Manager- Fulfilment & Experience

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Bangalore, Karnataka Posted 3d ago

WHAT YOU WILL DO * Design programs to improve experience metrics, driving improvement in NPS or relevant operational metrics * Own a key part of user experience for one or more of marketplace participants - our entrepreneurs, their customers, or our suppliers * Participate in building strategy as an advocate for better user experience from the vantage point the programs you own * Influence product development choices using data and insights which originate from in-depth knowledge of your program * Drive program adherence with operations teams and continuously solve edge cases with…

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