Manager of Strategic Customer Success

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Remote - US Remote Full-time$170k–$230k / year Posted 30+ days ago
Above market. This role pays above the $153k median for similar USD roles (235 comparable postings in our corpus).
Hi, I’m Loren, the Head of Strategic Customer Success here at the company. My team is dedicated to building deep, consultative partnerships within the Enterprise space. One of our operating principles is “Aim High” and I'm excited to find a Manager of Strategic Customer Success who can identify gaps, drive meaningful change, and bring a creative vision to this segment as we scale. In this role, you'll lead a team of CSMs who serve the company's largest and most complex customers. A key part of this role is helping your team navigate the nuances of enterprise partnerships — building the depth…

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