ABOUT THE ROLE We are seeking a proactive and creative Marketing Coordinator to support and strengthen marketing activities across content creation, digital campaigns, graphic design, vendor engagement, reporting, and sales enablement. This role is ideal for a confident marketing professional who can execute day-to-day marketing initiatives while contributing ideas that support business growth. You will bring strong graphic design capability, hands-on marketing experience, and confidence using AI-powered tools to enhance content creation, campaign delivery, and marketing automation. Experience within the Australian IT, technology, or managed services industry will be highly regarded, with a strong focus on practical capability, initiative, and the ability to deliver meaningful marketing outcomes. ABOUT THE CLIENT You will be working with an established Australian managed IT services and technology support provider that helps businesses and educational organisations simplify technology, improve productivity, and achieve their operational goals. The organisation delivers end-to-end solutions across managed IT services, security, cloud technology, business continuity, infrastructure, and user device environments, with a strong focus on customer success and innovation. IDEAL PROFILE EXPERIENCE & MARKETING SKILLS * Experience in marketing coordination, communications, campaigns, or a similar hands-on marketing role. * Background in IT, technology, or managed services environments is highly desirable. * Strong content creation, copywriting, and brand messaging skills for technical and professional audiences. * Strong graphic design capabilities using tools such as Adobe Illustrator, Canva, or similar platforms. * Knowledge of digital marketing channels including SEO, social media, email campaigns, paid advertising, and reporting. * Familiarity with AI-powered marketing tools for content creation, campaign optimisation, and automation. * Strong attention to detail with the ability to deliver high-quality marketing materials. TOOLS & SYSTEMS * Experience with CRM platforms such as ConnectWise or similar systems. * Experience with marketing automation platforms such as GlassHive or equivalent tools. * Comfortable working with email marketing, social scheduling, website CMS platforms, and automation tools. * Ability to leverage AI content, design, campaign, and automation technologies. PERSONAL ATTRIBUTES * Confident, mature, and proactive approach to marketing. * Strong written and verbal communication skills with fluent conversational English. * Self-motivated, organised, and comfortable working independently. * Creative problem solver with a continuous improvement mindset. * Strong project, event, and stakeholder coordination skills. * Comfortable collaborating with sales teams, vendors, agencies, and business leaders. * Commercially aware with a focus on quality, creativity, and measurable business outcomes. RESPONSIBILITIES * Create engaging content for websites, social media, email campaigns, blogs, case studies, campaigns, and sales collateral. * Design branded marketing assets, presentations, graphics, and digital content. * Coordinate email, social media, digital, webinar, event, and vendor marketing campaigns. * Manage EDMs, content schedules, marketing workflows, and campaign calendars. * Support website updates, SEO activities, paid advertising initiatives, and performance monitoring. * Coordinate marketing projects, briefs, timelines, and deliverables. * Analyse campaign performance and provide insights to improve marketing effectiveness. * Support vendor engagement activities, including portals, submissions, merchandise, and supplier coordination. * Liaise with agencies, creative partners, vendors, and internal sales teams. * Use AI tools to improve marketing efficiency, content quality, campaign execution, and automation. * Build a strong understanding of the organisation’s brand, messaging, and value proposition, then contribute improvement ideas. HOW WE TAKE CARE OF OUR TEAM 💰 Get paid in Australian Dollars 🏥 Medical insurance from day one for you + spouse (or parents if unmarried) 🩺 Generous OPD coverage from doctor visits to all your medical needs 🏡 Home office setup allowance to build your ideal workspace 🌐 Internet allowance to keep you connected 💪 Gym & wellness allowance to stay fit and balanced 🎉 Work hard, play hard – regular team events & engagement activities 🧠 Diji Assist – Mental health & counseling support when you need it 📚 We invest in you – reimbursement for industry certifications 🗣️ Open-door culture – your ideas and feedback always matter 🌍 Flexible work – home or office, wherever you do your best work 🏆 Rewards & recognition that actually recognize you 🥳 Great christmas & financial year-end parties to unwind with your loved ones