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MHI Talent Solutions | Product Manager, Business Systems

mhi

Los Angeles, California Full-time Posted yesterday
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This pivotal position resides with one of our Talent Solutions client where we have established a strong partnership. The Product Manager, Business System role sits at the intersection of Product, Engineering, Supply Chain, Finance, and Operations, translating complex business processes into well-designed systems and features. The ideal candidate brings a strong product mindset, technical fluency, and the ability to go deep into operational domains such as purchasing, inventory, and order management. Key Responsibilities Role: Product Manager, Business Systems Location: Los Angeles, California Status: MHI is a successful managed services partner and now assisting with their key direct hire needs  Key Qualifications/Responsibilities: Product Strategy & Roadmap Ownership * Own the product vision and roadmap for Business Systems supporting order-to-cash, procure-to-pay, inventory and fulfillment workflows * Align initiatives to revenue growth, inventory efficiency, and operational scalability * Drive a platform mindset across ERP and integrated systems, reducing fragmentation and manual work * Balance immediate operational needs with long-term system architecture and scalability Business Systems Ownership (O2C, P2P & Inventory) * Own and evolve systems supporting: * Order-to-Cash (O2C): order management, fulfillment, invoicing  * Procure-to-Pay (P2P): purchasing, vendor management, inbound inventory * Inventory Management: visibility, allocation, transfers, and reconciliation * Partner with Production and Operations and Order Fulfillment teams to improve purchasing workflows, demand planning inputs, inventory accuracy, allocation, fulfillment execution, and exception management across the order lifecycle. * Ensure systems support multi-channel complexity across wholesale, franchise, retail and DTC, with a focus on inventory and fulfillment operations Order Fulfillment & Channel Enablement * Partner with Operations, Order Fulfillment, Wholesale, Retail, and Franchise teams to streamline end-to-end operational workflows. * Lead feature development across: * B2B order management and lifecycle events * Inventory allocation, availability, and disposition across channels * Fulfillment, shipping, and returns workflows * Pricing, invoicing, and financial reconciliation * Support franchise-specific requirements including regional operations, pricing structures, and reporting needs * Ensure consistency and scalability of systems across all sales channels KPI Ownership & Operational Performance * Own system-level performance metrics across business systems * Drive measurable improvements in: * Order cycle time and fulfillment speed * Inventory accuracy and turnover * Purchasing efficiency and vendor performance * Invoice accuracy and revenue realization * Exception handling and manual intervention rates * Leverage data and user insights to continuously optimize system performance and workflows Systems & Integrations * Own product direction for NetSuite ERP across B2B, DTC, purchasing, and inventory modules * Drive data integrity and ensure seamless flow across ERP, 3PLs, EDI, and downstream systems * Deliver automation and scalable solutions across integrations and system touchpoints Execution & Cross-Functional Delivery * Gather business requirements and translate them into scalable product requirements, user stories, and acceptance criteria. * Manage UAT, release planning, change management, and business readiness. * Serve as the intermediary between Engineering and business stakeholders, translating business needs into scalable, well-designed system solutions. * Maintain and communicate roadmaps, priorities, product requirements, technical designs, SOPs, and delivered outcomes across technical and non-technical teams. Skills, Knowledge and Expertise * 5+ years if Product Management experience supporting enterprise business systems, ERP, supply chain, or operational technology. * Strong functional understanding of Order-to-Cash, Procure-to-Pay, inventory management, and order fulfillment workflows. * Hands-on Netsuite experience across order management, purchasing, inventory, fulfillment, and related business processes. * Experience owning products and workflows across integrated enterprise systems, including ERP, EDI, WMS/3PL, and downstream platforms. * Ability to gather complex business requirements and translate them into scalable product and system designs. * Demonstrated ability to evaluate upstream and downstream process, data, and system impacts when designing solutions. * Proven track record of delivering systems enhancements that improve operational performance, data integrity, and business scalability. * Functional experience with iPaaS including the ability to understand, troubleshoot, and support integration flows, mappings, transformations, and data movement.  (Celigo preferred) Preferred * Background in apparel, retail, or consumer goods * Experience working with WMS, EDI, and supply chain integrations * Experience in multi-channel and global operations environments * Strong analytical and data-driven decision-making skills * Netsuite SuiteFoundation Certification or higher Company Benefits include 100% paid healthcare (medical, dental, vision); Kind Body Fertility Benefits, 401 (k) savings plan with up to 4% match, Unlimited PTO, Employee Discounts, Full Access to LinkedIn learning. This is a full-time contract opportunity with opportunity to be brought on as a permanent employee in the future Salary Range: $130-150k

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