B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!  This position is responsible for serving food and beverages to guests in a friendly, courteous, and professional manner.  Adheres to all health regulations and local liquor laws.  According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded.  Ensures exceptional guest service and creates an inviting atmosphere.  Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction. RESPONSIBILITIES: * Guest Service: Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service to guests using proper serving techniques. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.   * Serving Duties: Listens attentively, follows serving direction from banquet captain and event planner, and uses proper serving techniques.  According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded.   Busses trays in a timely manner, and keeps banquet area and meeting rooms neat, clean and presentable.   Adheres to all health regulations, keeping and local liquor laws.    * Helps control expenses:  Responsible for proper use of all banquet collateral and equipment.  Adheres to cost controls to reduce expenses and waste.    * Works Safely:   Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B. F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.   * Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings.   * Works collaboratively with all others: Assists bartenders and works as a team player to ensure all guest needs are met. Works as a team player to ensure all guest needs are met.  Completes all assigned duties within or outside the normal scope of responsibilities.    * Side Work/Other Duties: Completes all required side work, and takes initiative to assist wherever necessary.  Actively contributes to the success of the guest experience.  REQUIRED SKILLS AND EXPERIENCE: * High school diploma/GED or equivalent experience required. * TIPS or CARE beverage service certification desired, or the ability to obtain certification is required. * Must have one or more years of previous guest service experience. * Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment. * Must have the ability to speak, understand, and write English in order to meet guest’s needs. *  Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift, and up to 75 pounds on an occasional basis. * Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and moving about the property continuously throughout the shift. * Prefer one or more years of previous serving experience in a banquet environment. EEO AA M/F/Vet/Disabled BENEFITS * Well-Being Benefits * Sick Policy * Weekly Pay *   * Long Term Planning: * 401(k) Retirement Program * Paid Life Insurance *   *   * Team Member Programs: * Employee of the Month/Year * Annual Performance Appraisals and Wage Increase Opportunities * Annual Team Member Banquets * Annual Team Member Engagement Survey * Discounted Room Rates for Team Members, Family and Friends * Complimentary Room Stays B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled