Mirrai Careers

Operations Coordinator (Bienenstock)

Allen Leigh Consulting

Hamilton, Ontario, Canada Full-time Posted today
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About Us At Bienenstock Natural Playgrounds, we connect children with nature by creating natural play opportunities that emphasize creativity, interaction, and pedagogy. Our team is a diverse group of designers, educators, fabricators, and constructors, dedicated to fostering natural curiosity, creativity, and a sense of adventure through our playgrounds and educational initiatives. Position Overview We are seeking a highly organized and proactive Operations Coordinator to join our team. Reporting directly to the Operations Manager, this role will act as a link bridging production and construction installation, and assists the operations team to ensure customer-fabricated components transition smoothly from initial concept to final job-site installation on schedule, within budget and up to quality standards. The ideal candidate is detail-oriented, has a strong sense of follow-through, and aligns closely with the company’s mission. With experience with managing project schedules across cross-functional teams and exposure to construction or landscape construction environments, you will support the  Bienenstock operations and quality standards. Key Responsibilities Procurement & Resource Support * Assist in purchasing raw materials, specialized components, and equipment for production and construction projects. * Coordinate with suppliers and vendors to obtain pricing, track orders and ensure timely delivery of materials and equipment. * Assist with the coordination of routine fleet maintenance, service logs, and inspections for company work vehicles and transport equipment. * Maintain accurate purchasing records, vehicle service logs and inspection documentation to support the operations.   Production & Field Scheduling * Assist Operations Team in development and maintenance of project schedules, ensuring they are with field installation timelines and within budget. * Monitor and track job progress including project milestones, installation timelines, deliverables and action items. * Identify and communicate scheduling conflicts, delays and resource constraints to support and ensure timely project completion.   Executive Support & Data Analytics * Assist the Operations Team with operational data collection, tracking and reporting. * Monitor Key Performance Indicators (KPI) related to support operational performance efficiency. * Compile and prepare reports on production efficiency, job costs, resource utilization, and installation timelines. * Analyze operational data to identify discrepancies and opportunities for improvement. * Provide administration support to the Operations Team to facilitate planning and decision-making.   Material & Inventory Tracking * Assist the Operations Team with operational data collection, tracking and reporting. * Monitor Key Performance Indicators (KPI) related to support operational performance efficiency. * Compile and prepare reports on production efficiency, job costs, resource utilization, and installation timelines. * Analyze operational data to identify discrepancies and opportunities for improvement. * Provide administration support to the Operations Team to facilitate planning and decision-making.   Team Communication * Coordinate project start-up communication between field staff, the Production Supervisor and Operations Team to ensure alignment on project requirements and timelines. * Communicate project priorities and potential delays to relevant team members to support effective coordination and collaboration.   Documentation & Compliance * Maintain accurate and organized project documentation, ensuring records are complete, up to date, and accessible. * Maintain and coordinate work orders, field sign-offs, and change orders in collaboration with the Operations Team. * Monitor and track outstanding documentation requirements and follow-up with stakeholders to ensure timely submission and completion.   Safety & Compliance * Adhere to all workplace health and safety regulations, actively contributing to a culture of safety on-site. * Identify potential hazards and take corrective actions to mitigate risks, ensuring a safe working environment. * Ensure proper use of personal protective equipment (PPE) and adherence to safe operating procedures for tools and equipment. Qualifications * Post secondary degree or diploma in construction management, supply chain, operations preferred. * 2-4 years of experience in operational coordination, project support or related roles. * Experience working in landscape construction, manufacturing, construction, trade logistics, or related industries is preferred. * Experience or familiarity supporting vendor purchasing inventory, and vehicle/fleet maintenance tracking. * Strong cross-functional communication skills working alongside sales, technical design teams and field crews. * Ability to analyze data, gather operational metrics and prepare clear performance reports for leadership. * Proficiency in reading work orders, basic blueprints and shop drawings. * Strong organizational skills with the ability to manage multiple priorities and competing deadlines; high attention to detail. * Excellent verbal and written communication skills to collaborate effectively with clients, internal teams, and subcontractors. * Strong proficiency with scheduling and project management software, including MS Project, Monday.com, Asana, ERP/procurement tools, and MS Excel. * Strong understanding of and commitment to Bienenstock’s mission of connecting people with nature through natural playgrounds and outdoor spaces.   This posting is for a new vacancy. Our hiring process does not involve the use of artificial intelligence to screen, assess, or select applicants.

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