Operations Program Manager, Consumer Support

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NYC Posted 13d ago

WHO WE ARE WHAT YOU’LL DO As part of the Consumer Support team, you will develop a deep understanding of the company’s consumer product suite and identify opportunities to resolve consumer pain points at scale. You will influence Product and Engineering roadmaps, shape support strategies, and build scalable operations for new and existing consumer products. This is a highly visible, senior individual contributor (IC) role. While you will influence senior leadership and set strategic direction, you are also the primary driver of execution. You will need to zoom out to design the long-term…

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