Payroll Implementation Support

Accordant

Full-time$75k–$95k / year (est.) Posted 7d ago
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Role Overview  The Payroll Implementation Support partners directly with clients to successfully implement and optimize payroll solutions. Acting as a trusted advisor throughout the implementation lifecycle, this role is responsible for gathering requirements, configuring payroll systems, leading client training, and ensuring a smooth transition to operational use. The ideal candidate combines payroll expertise, project management skills, and a passion for helping organizations leverage technology to improve payroll accuracy, compliance, and efficiency.  Compensation | $75,000-$95,000  Key Responsibilities  * Lead payroll implementation projects from discovery through go-live, ensuring timelines and deliverables are met.  * Understand client’s payroll processes, business requirements, compliance needs, and reporting objectives.  * Configure payroll systems, earnings and deduction codes, tax settings, direct deposit setup, accrual policies, and other payroll-related components.  * Conduct payroll data reviews, validation, and testing to ensure accurate system setup and client readiness.  * Facilitate implementation meetings and communicate project status, risks, and next steps with clients and internal stakeholders.  * Deliver client training on payroll system functionality, best practices, workflows, and administrative features.  * Support user acceptance testing (UAT) and guide clients through payroll parallel testing and go-live preparation.  * Collaborate with sales, onboarding, HRIS, benefits, and technical teams to ensure successful implementations.  * Identify opportunities for process improvements and recommend solutions that enhance payroll efficiency and compliance.  * Develop and maintain detailed implementation documentation, project notes, system configurations, and client records.  * Serve as a payroll subject matter expert during implementations, providing guidance on payroll regulations and industry best practices.  * Support post-go-live stabilization and ensure a seamless transition to ongoing client support teams.  Qualifications  * 4+ years of experience in payroll, payroll implementation, HRIS implementation, or payroll consulting.  * Strong understanding of federal, state, and local payroll regulations and payroll best practices.  * Experience implementing or configuring payroll platforms such as Paychex, ADP, UKG, Paylocity, Workday, or similar solutions.  * Ability to gather business requirements and translate them into system configurations.  * Strong project management, organization, and client relationship management skills.  * Excellent communication, presentation, and training abilities.  * Ability to manage multiple implementation projects simultaneously in a fast-paced environment.  * Strong analytical and problem-solving skills with exceptional attention to detail.  * Certification such as FPC, CPP, PMP, or related credentials is a plus.  * Experience with data validation, payroll testing, and system conversion activities preferred.  Preferred Attributes  * Experience implementing payroll solutions for construction organizations, including union payroll and prevailing wage requirements.  * Consultative mindset with the ability to recommend solutions rather than simply execute tasks.  * Ability to build credibility and trust with executive stakeholders and payroll teams.  * Adaptable and resourceful when working through complex implementation challenges.  * Passion for technology, process improvement, and promoting client success through advocacy, empathy and value realization.  * Strong collaborator who thrives in cross-functional project environments.    Always Choose Exceptional | Lead with Integrity | Embody Respect and Care Deeply | Embrace Change and Innovation      Note: We are only able to consider candidates who are currently authorized to work in the U.S. and Canada. We do not offer work sponsorship at this time

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