Mirrai Careers

Principal Product Designer, Onboarding

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Remote, USA Remote Posted 2d ago
Location(s): US (remote), Boston (hybrid), or New York (hybrid) This role requires thinking in systems. You’ll establish the pattern language for how all the company teams approach onboarding to new products and features, driving adoption of those patterns across R&D (product and engineering). You’ll also partner closely with onboarding, customer success, support, and go-to-market teams to fundamentally reshape how onboarding works, balancing self-service, AI-guided experiences, and human support. You’ll set direction hands-on, in Figma, in prototypes, in critique, and through influence:…

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