Location Notes: Seattle strongly preferred; SF considered; exceptional remote candidates reviewed case by case ABOUT CLARIFY Clarify is building the AI-native CRM — a platform designed from the ground up for how modern go-to-market teams actually work. We raised $22.5M and assembled a team of ~25 people who believe the CRM category is overdue for a complete rethink: less manual data entry, smarter automation, and AI that actually understands your pipeline. We're early and moving fast. The work you do here will directly shape how we grow. ABOUT THE ROLE Most CRM products were built for sales managers, not the people who actually use them. Clarify is different — and the single-player, self-serve experience is where that difference gets proven. You'll own Clarify's PLG surface area end-to-end — with the whole product ahead of you and the freedom to change what needs changing. This isn't a feature team. There's no backlog to pull from and no spec to wait on. You'll walk the product, identify the biggest gaps, and ship. The goal: take self-serve from early traction to a repeatable, growing revenue channel — and you'll be shipping toward it starting week one. WHAT YOU'LL DO * Review the product end-to-end and identify the highest-impact gaps in the activation and retention experience * Ship meaningful product improvements starting in week one — multiple changes per week at full velocity * Own the PLG surface area completely — product decisions, UX decisions, prioritization; no handoffs * Build the measurement framework for the activation funnel — establish what we track and use it to drive what to ship next * Work directly with the founding team to define what great self-serve looks like as Clarify scales YOUR BACKGROUND * You've shipped product improvements at high velocity in a startup environment — with minimal direction, starting quickly, and continuing to ship frequently * Strong product judgment: you can walk a product, identify what's slowing users down, and prioritize the highest-impact fixes without being told what they are * Strong design taste — you have opinions about why things should feel the way they do, and you can execute on them * You've talked to customers directly, not because it was assigned but because it was the only way to know if what you were building was right * You care about the CRM and go-to-market problem space — the mission matters to you, not just the craft * Technical execution capability across the stack; PM or designer backgrounds with strong engineering skills are welcome * Prior experience with PLG or growth mechanics (activation loops, onboarding flows, self-serve conversion) * Bonus: Experience at a company that scaled through self-serve COMPENSATION AND BENEFITS We offer a salary range of $160,000–$250,000 depending on level and location, benchmarked against market data for startups our size, plus competitive stock options with standard 4-year vesting and a 1-year cliff. We are open to higher leveling/compensation packages for exceptional candidates. Benefits include fully covered medical, dental, and vision for you (50% for dependents), a 401(k) with company match, flexible time off, and generous parental leave. We bring the full team together 2–3 times a year for offsites. Our Seattle-based employees work from our Pioneer Square office three days a week. Outside of Seattle, we're a fully distributed team. Clarify is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are committed to building an inclusive team and encourage candidates from all backgrounds to apply.