OVERVIEW PointCentral is the leading smart property technology platform for residential rental communities — powering access, security, automation, and intelligence for multifamily, single-family rental, build-to-rent, and short-term rental properties across the country. We're a subsidiary of Alarm.com, which gives us the stability and infrastructure of a public company with the speed and ambition of a product-led startup. We're looking for a PM3 to join our Rental Real Estate Solutions (RRES) team. This role sits at the intersection of user experience, AI product development, and business impact. You'll own the simplification and modernization of our core property management workflows while simultaneously building the next generation of AI-powered tools for property managers and owners. This is a high-visibility, high-impact role on a team that moves fast and plays to win. RESPONSIBILITIES * Own the UX simplification roadmap — identify and eliminate friction in the workflows property managers and owners use every day; drive measurable improvements in task completion, efficiency, and satisfaction * Build next-gen AI tools — define, prototype, and ship AI-powered features for property managers and owners, including intelligent automation, proactive insights, and conversational interfaces * Vibe-code your way to faster discovery — use AI tools to build interactive, code-based prototypes that bring ideas to life quickly, accelerate stakeholder alignment, and compress the gap between concept and validated solution * Drive outcomes, not just output — own your pod's product outcomes end-to-end; define the right metrics, track leading indicators, and hold yourself accountable to business results * Influence without authority — align engineering, design, data, and go-to-market partners around a shared direction; earn trust through clarity, curiosity, and follow-through * Lead discovery with rigor — conduct customer interviews, synthesize signals from sales, support, and data, and translate ambiguity into crisp opportunity statements and testable hypotheses * Contribute to product strategy — bring a point of view on where the market is going, what competitors are doing, and how PointCentral should position its product to win REQUIREMENTS * High agency and accountability — you don't wait for conditions to be perfect before acting. You assess the situation, form a view, and move. You're comfortable operating in ambiguity and know how to find the right path forward without being told what it is. You’re efficient with your time and stick to your commitments. * Strategic curiosity — you're obsessed with the "why." You ask better questions than most people have answers to, and you use that curiosity to uncover opportunities others miss * Strong communicator and influencer — you can write a crisp one-pager, run a tight alignment meeting, and get a skeptical stakeholder to yes — all without a title to lean on * AI-native mindset — you actively use AI tools to accelerate your own work and are excited to build AI-powered products. Bonus if you've already shipped AI features or built vibe-coded prototypes using tools like Cursor, Replit, or similar * Desire to win — you're not here to manage a backlog. You want to make an immediate, measurable impact on the business and you hold yourself to that standard * Business and industry fluency — you understand how rental real estate businesses operate: the economics, the stakeholders, the workflows, and the pressures. Experience in proptech, rental real estate, or adjacent industries is a strong plus * Product craft — 5-8 years of product management experience, ideally in B2B SaaS or platform products; experience with complex, multi-stakeholder workflows is a plus. We're also open to candidates without a traditional product background — if you've worked directly for a rental property owner or operator and have deep domain expertise, we want to hear from you * Technical comfort — you don't need to write production code, but you can speak credibly with engineers and prototype ideas using modern AI-assisted tools Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time. WHY WORK FOR POINTCENTRAL? * Collaborate with outstanding people: We hire only the best. Our standards are high, and our employees enjoy working alongside other high achievers. * Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the PointCentral team! * Gain well rounded experience: PointCentral offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business. * Work with the latest technologies: You'll gain exposure to a broad spectrum of IoT, SaaS and M2M technologies including wireless communication, video monitoring, smart home automation, web development, and backend application development and hosting. * Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work. COMPANY INFO Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people. For more information, please visit www.alarm.com. COMPANY BENEFITS Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment. Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision. Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected]. The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package. Base Salary Range $112,650—$123,500 USD