Product Manager, Self-Serve

Company hidden

Americas Remote Remote Posted 30+ days ago
WHAT WE VALUE * Customer empathy — you dig into what's actually slowing customers down, not just what the dashboard says. * Bias to experiment — you'd rather run a test than debate an opinion. * Clear communication — you make complex tradeoffs easy for others to follow. * Ownership without ego — you drive your area forward and know when to ask for help. WHAT YOU'LL DO * Own the product experience of the self-serve journey for a defined set of surfaces — from signup and onboarding through activation and upgrade. * Find and resolve friction points using data, experimentation, and…

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