Product, Member Experience

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Austin, TX Full-time Posted 30+ days ago

Our members make a meaningful commitment when they join Base. Your job is to make sure they never regret it. That means getting ahead of their questions before they have them, guiding them through onboarding and installation with clarity, and continuously deepening their understanding of and engagement with their Base system. You'll own every product experience members touch in the app and dashboard, all post-sale automated communications sequences, the Help Center, and more. You will build something category-defining from the ground up. If you've worked in product, product marketing, or…

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