Product Specialist

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Hybrid - Draper UT Remote Full-time$65k–$80k / year Posted 3w ago

Market rate. This role pays around the $90k median for similar USD roles (109 comparable postings in our corpus).

Title - Product Specialist Reports To - Som Ameri (Product Specialist Manager) Location - Draper, UT Hybrid - 4 days in office, 1 day remote * Help manage the high-velocity, high-volume the company Help Desk – a chat interface powered by Intercom. * Serve as a representative of the company by responding quickly and professionally to our customers’ requests. (Our customers are financial advisors.) * Debug and resolve some customer issues live over Zoom calls. * Leave our customers feeling delighted with your interactions. * Be a the company expert and constantly educate users on how to…

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