Mirrai Careers

Product Support Engineer

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Remote, Pakistan Remote Full-time Posted 30+ days ago
Product Support Engineering is the layer between our partners and our product — where partner trust gets earned in real time, and where every ticket is both an outcome to deliver and a signal worth acting on. The role isn't to move tickets faster; it's to diagnose deeply, kill recurring issues at the source, and make sure the product gets better because of what the queue teaches us. We're looking for a Product Support Engineer who wants to own that bar — and who thinks like an owner, not a ticket-closer. The company is a fast-growing startup backed by leading social impact investors,…

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