Mirrai Careers

Product Support Specialist

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Kennewick, WA Posted 2w ago
Position Summary: As a Product Support Specialist at the company, you'll be the expert our customers turn to when they need help getting the most out of their medical devices. You'll provide technical support via phone and remote assistance tools. You’ll be part of weekend support coverage and an on-call rotation for after-hours escalations. If you love solving complex problems, thrive in a fast-paced environment, and want to make a real difference in healthcare - this role is for you. Key Duties / Responsibilities: * Be the go-to resource for customers, guiding them through product…

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