Mirrai Careers

Quality Analyst-AI Voice Call-QC

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Noida, Uttar Pradesh Posted 2w ago
The team works closely with Business, Product, Technology, Data, QA, and Operations teams to drive AI-led automation across merchant engagement, retention, activation, support, and service journeys. The team owns the complete operational lifecycle of AI campaigns — from use-case identification and conversational journey design to voice-bot creation, prompt development, testing, deployment, performance monitoring, and continuous optimization. The role will involve listening to AI call recordings, auditing transcripts against the prompt and business rules, identifying conversation and…

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