About the Role We are looking for a motivated and detail-oriented Quality Management Specialist to lead the implementation of the ISO 9001 quality management system (QMS) within our organization. You will play a key role in helping the company achieve and maintain certification, driving continuous improvement, and embedding a culture of quality across all departments. Key Responsibilities * Lead implementation of the ISO 9001:2015 Quality Management System. * Conduct a gap analysis to assess current processes against ISO 9001 requirements. * Develop, document, and update quality policies, procedures, and work instructions. * Coordinate internal audits and support external certification audits. * Train employees and department heads on ISO 9001 requirements and quality best practices. * Monitor key quality indicators (KPIs) and drive corrective/preventive actions. * Manage non-conformities, risk assessments, and continuous improvement initiatives. * Serve as the main point of contact with the certification body (e.g., a NABCB-accredited certifier or an international body such as Bureau Veritas, TÜV, DNV, or BSI operating in India). * Ensure ongoing compliance and prepare the organization for surveillance and recertification audits. * Promote a culture of quality and process ownership across teams. Required Qualifications * Bachelor's degree (B.E./B.Tech) or equivalent in, Quality Management System * Proven experience (2–5 years, adjust as needed) in ISO 9001 implementation or quality management * Solid understanding of ISO 9001:2015 requirements and quality management principles. * Demonstrated experience having successfully led another company in India through initial ISO 9001 certification (not just maintaining an existing certification). * Experience conducting internal audits (ISO 9001 Lead Auditor certification, e.g., from NABCB/IRCA/BSI, is a strong plus). * Strong analytical, organizational, and problem-solving skills. * Excellent communication skills in English, with the ability to train and influence stakeholders at all levels. * Proficiency in quality tools (e.g., PDCA, root cause analysis, process mapping).

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