Come join our team at Crest Operations! With companies located across the United States, Crest Industries is committed to bringing together the best people and the right resources to meet today’s challenges and deliver the innovations of tomorrow. With significant recent growth and company acquisitions, Crest more than ever is a catalyst for change, using a little grit and a lot of determination to drive a forward movement for our customers and our employees. The role of Receptionist/Human Resources assistant is critical, as this individual is the welcoming face for all of the Crest Companies. The Receptionist is responsible for greeting customers, visitors, and vendors. This individual will check in our guests following company protocols, notify the appropriate person of their arrival, and (on occasion) escort the guest to the appropriate location within the Crest Corporate Center. The Receptionist also manages a multi-line phone system, directs calls to the appropriate recipient, and monitors the messaging system to ensure correct call routing. This individual will also support our Human Resources team in core administrative tasks and projects as assigned. CORE COMPETENCIES: * Customer Focus * Decision Quality * Business Insight * Drives Results * Collaborates * Communicates Effectively * Courage * Instills Trust * Manages Ambiguity DUTIES AND RESPONSIBILITIES: * Serves visitors by greeting, welcoming, and directing them appropriately and notifies appropriate recipient of visitor arrival. * Informs callers and visitors by answering or referring inquiries. * Directs visitors by maintaining employee and department directories. * Maintains security by following procedures and monitoring guest logbook. * Operates the Crest Industries phone system through professionally answering calls and routing them as appropriate. * Manages the company voicemail messaging system by monitoring messages and ensuring that they are routed and delivered to the appropriate recipient. * Keeps a safe and clean reception area by complying with procedures, rules, and regulations. * Welcomes interviewing candidates and escorts them to interview locations when requested. * Works with the Human Resources teams to create and submit check and payment requests. * Creates and distributes calendar invitations for events and large meetings. * Coordinates the birthday card, new baby and new marriage gift distribution. * Plans and coordinates the company luncheons. * Assists with Fleet Training assignment. * The above statements are illustrative of the duties and responsibilities typically assigned to employees in this classification. They are not to be construed as an exhaustive list of their duties and responsibilities. REQUIREMENTS: * Three plus years of administrative or customer service experience is required. * Excellent organizational skills with the ability to anticipate needs and priorities. * Intermediate skill level with Microsoft Word and Excel is required. * Ability to work consistently while managing a variety of interruptions. * Attention to detail, capable of proofing your own work and the work of others. * High sense of urgency and confidentiality. * Excellent communication skills and the ability to interact with all levels of the organization. * Proficient computer skills in Word, Excel and PowerPoint and typing skills. * Available for occasional overtime as needed. WORKING CONDITIONS: Physical Requirements: * Sitting: Ability to sit for prolonged periods at a desk. * Vision: Clear vision to read computer screens and verify identification. * Hearing: Acute hearing to answer phones and speak with visitors. * Manual Dexterity: Ability to operate a keyboard, mouse, and office equipment. * Lifting: Capability to lift light items up to 15 or 20 pounds. * Mobility: Ability to move around the office to greet guests or file documents. Other Requirements: * Communication: Strong verbal and written skills for interacting with clients. * Multi-tasking: Ability to handle phone calls, emails, and visitors simultaneously. * Stress Tolerance: Capacity to remain calm and polite during busy hours. * Organization: Skills to manage schedules, messages, and digital filing systems. * Problem-Solving: Quick thinking to route inquiries and handle minor complaints. * Focus: Ability to maintain concentration despite frequent interruptions. We know how difficult it is to manage change and solve problems. Continuous improvement is hard work. Founded in 1958, we’ve seen our share of struggles. We’ve failed. We’ve learned and we’ve adapted. We will continue to grow and evolve to meet our customers’ ever-changing needs. To do this, there are three forces that we leverage that will not change: Our Solid Foundation, Innovation, and The Right People. When we bring these three forces together, we get a forward movement. Our logo reflects our respect for the past and our legacy but also supports where our industries are going. THE RIGHT PEOPLE We hire people who share our values and we put the right people in the right seats, with the skill sets that fit our customers’ challenges and we work hard to develop our people. Our people come to work because it feels like home, no matter where they are from. We place each other above egos because, at Crest, our coworkers are like your family. And like family, we believe in honest and clear communication so that the path towards our customers’ success is a united effort. Crest Operations is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Crest Operations is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request information regarding reasonable accommodation, contact your Human Resource Business Partner. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Crest Operations will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Part of the CREST INDUSTRIES family of companies.

Receptionist / HR Assistant

Similar jobs

Explore related jobs