The Referral Specialist/HIS Clerk is responsible for seeing that timely specialist/procedural referrals are made which follow that patient’s insurance and referring provider’s specifications.  Qualifications: * Understands and has the ability to demonstrate the importance of exemplary customer service. * Ability to exercise critical thinking skills, multi-task, take initiative, and take ownership to follow through with responsibilities according to established policies and procedures. * Ability to work cooperatively as a productive member of a team. * Ability to use multi-line phone system, computer systems, and general office equipment. * Ability to type proficiently and understand the keyboard. Trustworthiness and accuracy in money-handling. * Ability to adapt to change and new technologies to perform successfully. * Ability to comply with HIPAA laws and accreditation requirements. * Ability to correspond and access databases preferred. Location: McBain, MI Exempt/Non-Exempt: Non-Exempt Benefits: N/A Employment Type: On-Call, as needed basis. Family Health Care is an Equal Opportunity Employer.