Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.   We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?     Role Purpose :   The Regional HR Manager is responsible for overseeing HR operations, strategy and execution within a specific geographic region. This role involves developing and implementing HR strategies and building strong relationships with key stakeholders. This role encompasses managing the scope of Employee Relations by overseeing case handling, policy governance, and compliance processes to ensure consistent, timely, and legally compliant resolution of workplace issues. The Regional HR Manager will provide leadership, guidance, and support on HR policies, programs, and processes while ensuring compliance with local labour laws and company standards. ROLE & RESPONSIBILITIES : Business & Strategic Impact:   Nature of accountability for results: The Regional HR Manager plays a crucial role in ensuring the successful delivery of HR services, directly influencing the company's revenue, growth and reputational success. This role is accountable for achieving HR performance targets by driving effective Employee Relations strategies that support business goals, compliance, and a positive workplace culture. The role is responsible for the accuracy and timeliness of HR deliverables, ensuring that HR measures meet business and employee requirements in line with industry standards     Level of analysis and judgement applied: The role requires a high level of analytical and judgement skills to identify complex HR-related issues and assess risks, to balance legal liability, business impact, and employee experience in decision-making   Leadership Nature of guidance provided to others:             The role involves providing guidance and mentorship to the HR team, ensuring that team members are equipped with the skills, resources, and opportunities needed to excel in their roles and contribute to the organization’s success. Additionally, the Regional HR Manager will provide expert guidance, coaching, and support to managers and employees on employee relations matters, enabling consistent application of policies and effective resolution of workplace issues       SKILLS & EXPERIENCE : Relationship Focus   The role requires strong relationship-building and influencing skills to interact effectively with senior management, employees, stakeholders and external partners. This includes the ability to communicate complex HR issues clearly and effectively, enabling informed decision-making, fostering employees’ and stakeholder’s trust, and ensuring alignment across all levels of the organization. Outside the organisation, the Regional HR Manager may interact with Works Councils, regulators, vendors, industry experts, and other external partners to stay informed about the latest trends and technologies to ensure the organization remains competitive and adaptable in its HR services and strategic initiatives   Employee Relations Expertise and Advisory   Possesses deep knowledge of employee relations principles and practices, providing guidance and support on conflict resolution, performance management, and employee engagement matters. Ensures that employee concerns are addressed fairly, professionally, and in line with organizational policies. Acts as a trusted escalation point for complex or high-priority HR issues, including disputes, mediations, and employment tribunal cases. Uses sound judgement to resolve sensitive matters while mitigating organizational risk and ensuring compliance with legal and regulatory requirements. Skilled in conducting thorough, impartial investigations into complaints or policy violations. Ensures outcomes are consistent, well-documented, and uphold fairness, transparency, and organizational integrity     Compliance and Risk Management   The role requires a strong command of regional labour laws and regulatory requirements to ensure full compliance across all HR practices. The Regional HR Manager is responsible for identifying potential risks related to employment practices, proactively mitigating them through policy development, training, and consistent application of procedures. This includes partnering with legal and compliance teams when necessary and maintaining audit-ready documentation to uphold the organization’s ethical standards and minimize legal exposure   Stakeholder & Labor Relations   Builds strong relationships with senior leaders, managers, and external partners, ensuring alignment, collaboration, and support for HR initiatives. Communicates proactively to maintain transparency and trust. Acts as a point of contact for Works Councils or Unions, facilitating respectful, compliant, and transparent communication to support labor relations and organizational objectives. Supports or leads negotiations on employment-related matters, agreements, and settlements, balancing organizational objectives with employee rights and compliance requirements   Organizational Change & Project Leadership   Leads HR initiatives during organizational change, including restructures, relocations, mergers, and acquisitions. Plans and executes change initiatives with clear communication, employee support, and alignment across management levels to maintain morale and engagement. Collaborates effectively with cross-functional teams to deliver HR projects on time and within scope, ensuring operational continuity and successful outcomes during periods of change   Coaching, Training & Development   Provides guidance and coaching to managers and leaders on managing difficult employee situations, delivering performance feedback, and implementing performance management processes effectively. Designs and delivers training programs on employee relations, conflict resolution, and workplace behavior to build organizational capability, increase awareness, and foster a positive, compliant, and engaged workforce.   Language Preference :   Verbal or written proficiency in German or Dutch is desirable.       Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.   An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.   Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.   Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.   We are also an equal opportunity employer committed to building a diverse and inclusive workforce.  We value diversity and encourage candidates of all backgrounds to apply.   "At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."