Resident Relations Associate (Residential)

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Los Angeles, CA Full-time Posted 30+ days ago

POSITION PURPOSE: The Resident Relations Associate assists in the smooth operation of the property, addressing maintenance, leasing, finance, administration and overall customer satisfaction and retention. Responsible for customer service as it pertains to residents and serves as the liaison between the maintenance team and the residents. ESSENTIAL FUNCTIONS: Assist the Property Manager in addressing the needs of the property and its residents. Addresses resident complaints and maintenance requests. Scheduling appointments for repairs and for meetings with residents. Prepares…

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