Resident Services Coordinator

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Ashburn, VA Posted 10d ago

Job Overview The Resident Services Coordinator provides exceptional customer service for all residents, guests and vendors. Key Responsibilities * Provide Class “A” customer service – Building a good rapport with residents and going above and beyond whenever possible * Meet and greet all visitors such as residents, guests and prospects * Respond to tenant questions and complaints in a timely manner * Ensure that only authorized individuals enter the building * Manage incoming phone calls and direct them to the appropriate destination * Manage resident packages and mail, including…

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