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Jobs/Residential Service Technician

Residential Service Technician

cpisecurity

Greensboro, North Carolina, United States Posted 6d ago
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CPI Security is looking for a Residential Service Technician based in Greensboro, NC who will install our state-of-the-art home security solutions to residential and commercial customers. This individual will assess the customer’s need and sell additional products and services. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.   WHAT YOU'LL DO: * Servicing residential security systems accurately and efficiently * Meeting or exceeding performance goals on a consistent basis * Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities * Keeping the customer informed at all times of what the service process will entail, whether walls will need to be drilled in order to run wiring, etc. * Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration * Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner * Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials * Providing exceptional customer service at all times * Consulting with management on any issues or concerns * Cleaning up work area thoroughly * Maintaining all company equipment, including truck, tools, inventory, etc. * Maintaining a professional appearance and demeanor at all times WHAT WE'RE LOOKING FOR: * High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus * Good sales skills, particularly with strong up-selling and closing abilities * Mechanical aptitude * Strong customer service skills * Commitment to safety * Ability to work effectively both on an individual basis and as part of a team * Professional appearance and demeanor * High energy, fun and positive attitude * Schedule flexibility and the ability to work weekends * Thorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plus * Alarm, cable installation, or telecom experience, a plus   What’s In It For You! * $60,000 annual average earnings (hourly paid training and 100% uncapped commission) * PLUS career mobility. This is more than a job!   * Off every other weekend! * Company fuel card, company equipment provided  (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME! * Comprehensive and on-going paid training when you start. WE INVEST IN YOU!  * Engaging and fun company culture that’s made up of diverse people. * Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities. * Great medical, dental, vision, short- & long-term disability and life insurance options.  * Company paid holidays, floating holiday and paid time off (PTO).  * 401(k) plan with competitive company match.  * Eligible for free monitored security system after 90 days * Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.

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