Mirrai Careers

Sales Assistant (Full Time) - Soho Home, Central London

Soho House & Co.

Soho Home Full-time Posted 4d ago
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The Role… Exciting new sales opportunity for an enthusiastic and customer focused individual who has a passion for homeware and interiors to join the Soho Home retail team. There is a full-time position available in our brand new Central London location As a team member you will be committed to providing professional service to customers and maintaining outstanding product knowledge. Main Duties… * Deliver exceptional, personalised service to create memorable experiences and build customer loyalty. * Greet and engage customers warmly, offering attentive and professional support throughout their visit. * Share confident product knowledge, including materials, styles, and availability in-store and online. * Suggest suitable alternatives when items are unavailable, ensuring a seamless customer journey. * Understand individual customer needs and provide tailored recommendations. * Use strong service skills to drive conversions and support sales goals. * Contribute to daily and weekly sales targets while keeping customer satisfaction as the top priority. * Stay aware of best- and slow-selling products to guide recommendations and improve sales. * Maintain excellent knowledge of the Soho Home brand, products, and seasonal collections. * Handle customer queries with professionalism or refer to management when needed. * Keep displays well-stocked and ensure the shop floor meets cleanliness and presentation standards. * Quickly and efficiently retrieve stock from back-of-house as needed. * Provide feedback to managers on customer preferences and product performance. Requirements... * Proven experience in a similar role within a high-end interiors or lifestyle retail store. * A genuine passion for interiors, design, and home styling, with a confident approach to discussing colours, styles, and trends. * Professional, confident, and customer-focused, ensuring every interaction reflects the high standards of our brand * Creative flair and a natural ability to inspire customers with styling ideas and product recommendations. * Excellent communication skills – honest, open, and constructive – with both customers and team member * Flexible and adaptable, able to respond positively to the evolving needs of the retail environment. * A true team player, ready to support colleagues and contribute to a positive store culture. * Experience in furniture and lighting sales is highly advantageous. Benefits... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. * Discounts at Soho House globally, as well as Soho Home and Cowshed * Soho Friends Membership * Enhanced Pension Scheme * In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice. * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Generous Retail Discount * Retail Commission
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