Pay: $27.00 - $29.00 per hour Job description: Scheduling Coordinator – West Ventura County BrightStar Care of Santa Barbara County and West Ventura County is growing, and we are excited to add a new Scheduling Coordinator to our Santa Barbara team. If you have high-volume scheduling experience, preferably in the health care field, we'd love to speak with you. Responsibilities of the Scheduling Coordinator include, but are not limited to the following: * Assist with scheduling, using all technology tools to ensure proper business processes, with * oversight by the Scheduling Performance Manager * Know and schedule the field staff with the right clients. * Communicate with and schedule staff to meet client care needs and minimize non-billed overtime. * Communicate with clients in a timely manner any schedule changes. * Document interactions with clients and field staff. * Assist with answering the phones, transferring calls, and taking detailed messages. * Greet visitors and field staff. * Share the responsibility of the field staff on-call phone with the scheduling team. * Send out the On-Call Report the next day and document any issues in ABS. * Document and inform the Scheduling Performance Manager of any personnel issues. * Monitor and communicate with field staff through email, Connecteam, phone calls, and texts (in emergencies) Schedule: Full-time position, with on-call phone rotation that includes evening and weekend hours * Monday-Friday, 9:00 am to 5:30 pm * This is an in-office position. When scheduled for on-call duty, office hours will be adjusted accordingly. **The scheduling team is assigned the on-call phone and shifts on a rotating basis to ensure equitable coverage and smooth operations. ** Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Referral program * Vision insurance Work Location: In person

Scheduling Coordinator - Home Care

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