Security Support Specialist, Wirespeed

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Any location, United Kingdom Posted 30+ days ago

Opportunities to make an impact with bold thinking are real—and happening daily at the company. RESPONSIBILITIES * Provide technical support through the team’s case-management channels and scheduled customer conversations. * Investigate complex, ambiguous, or novel customer issues from initial report through resolution, escalation, and follow-up. * Work closely with Threat Engineering on threat-related questions, investigations, and customer concerns, bringing the right context and customer impact into each escalation. * Understand the customer’s environment, goals, technical…

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