Senior Agent Architect

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New York Office; Remotely in the USA Posted 30+ days ago
It is not just a vision; the company has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying the company at scale. You will also shape the conversational experience layer, using prompt engineering and your knowledge of LLMs to translate customer requirements into agent behavior. Architecture and integration depth are the core of this role. Conversational design skills are valued and can be developed on the job. AREAS OF OWNERSHIP * Design end-to-end solution…

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