Mirrai Careers

Senior Associate, Compliance Advisory

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Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA Full-time Posted 4w ago
IN THIS ROLE, YOU CAN EXPECT TO Complaints Management * Advise the first line of defense on complaint-management requirements, regulatory expectations, and industry best practices. * Review complaint-handling processes, procedures, controls, and documentation; identify gaps and recommend remediation, maintaining ownership of the issue lifecycle from informing the business of identified gaps and recommendations through completed remediation and implementation. * Recommend and implement process improvements that balance regulatory requirements with innovative, member-friendly solutions. *…

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