ABOUT THE ROLE We are seeking a Senior Automation Engineer (DevOps-Focused) to join a collaborative team delivering automation and integration solutions across diverse client environments. This role is focused on maintaining, optimising, and enhancing existing automation solutions while designing new workflows where required. You will take ownership of automation reliability, performance, security, and continuous improvement, working closely with technical leads and stakeholders to deliver scalable, production-ready solutions. ABOUT THE CLIENT You will be working with a Brisbane-based digital transformation consultancy that partners with ambitious organisations to deliver strategy-led technology solutions. The business specialises in automation, business analytics, systems integration, and platform modernisation, helping clients simplify complex challenges and achieve measurable business outcomes through innovative technology. IDEAL PROFILE AUTOMATION & DEVOPS * Proven mid-to-senior level experience in Automation Engineering, Systems Integration, or DevOps Engineering. * Hands-on experience maintaining, supporting, and optimising production automation solutions rather than solely delivering greenfield implementations. * Strong experience with Workato (preferred) or deep expertise with n8n. * Practical experience with source control, CI/CD pipelines, cloud environments, configuration management, release management, monitoring, and incident response. * Experience implementing production-ready logging, alerting, retry logic, auditability, and operational support documentation. INTEGRATION & CLOUD TECHNOLOGIES * Strong troubleshooting and root cause analysis skills across APIs, middleware, authentication, webhooks, queues, and data flows. * Experience integrating SaaS platforms through APIs and middleware. * Experience with Azure and/or AWS cloud platforms. * Familiarity with platforms such as Vercel and Supabase is advantageous. * Exposure to React or React Native environments is beneficial. TOOLS & INDUSTRY EXPERIENCE * Experience using Jira, Atlassian Suite, or similar Agile/Kanban tools. * Experience supporting eCommerce or logistics-focused environments is highly desirable. * Exposure to Shopify and/or BigCommerce is advantageous. * Relevant Workato, DevOps, cloud, automation, or integration certifications are highly regarded. COMMUNICATION & PERSONAL ATTRIBUTES * Excellent written and verbal communication skills. * Strong workflow analysis and process documentation capabilities. * Proactive problem solver with excellent analytical and troubleshooting skills. * Strong ownership, accountability, and commitment to delivering reliable production solutions. * Comfortable working independently while collaborating effectively with distributed teams. * Client-focused, adaptable, and committed to continuous improvement. RESPONSIBILITIES AUTOMATION OPERATIONS & OPTIMISATION * Own the ongoing maintenance, health, performance, and reliability of automation solutions, integrations, and supporting services. * Monitor production environments, investigate incidents, perform root cause analysis, and implement long-term solutions to prevent recurring issues. * Analyse and optimise existing workflows to improve scalability, maintainability, security, resilience, and operational efficiency. * Enhance observability through logging, monitoring, dashboards, alerting, and operational health checks. AUTOMATION DEVELOPMENT & DEVOPS * Design and develop new automation workflows and system integrations using reusable, scalable patterns. * Apply DevOps best practices across source control, CI/CD, configuration management, release planning, and rollback strategies. * Manage assigned automation workstreams through requirements gathering, development, testing, deployment, documentation, and operational handover. * Develop reusable automation components, integration patterns, and internal playbooks to improve delivery consistency. DOCUMENTATION & GOVERNANCE * Produce workflow diagrams, runbooks, SOPs, operational guides, and handover documentation suitable for production support. * Maintain accurate documentation throughout the automation lifecycle to support knowledge sharing and operational excellence. * Manage incidents, enhancements, defects, and technical debt using Agile/Kanban tools such as Jira. COLLABORATION & CLIENT DELIVERY * Work closely with technical leads, internal teams, and stakeholders to deliver automation and integration solutions. * Provide regular written delivery updates and communicate project progress effectively through asynchronous channels. * Support medium-to-enterprise client engagements involving automation, system modernisation, lift-and-shift initiatives, and integration-focused projects. HOW WE TAKE CARE OF OUR TEAM 💰 Get paid in Australian Dollars 🏥 Medical insurance from day one for you + spouse (or parents if unmarried) 🩺 Generous OPD coverage from doctor visits to all your medical needs 🏡 Home office setup allowance to build your ideal workspace 🌐 Internet allowance to keep you connected 💪 Gym & wellness allowance to stay fit and balanced 🎉 Work hard, play hard – regular team events & engagement activities 🧠 Diji Assist – Mental health & counseling support when you need it 📚 We invest in you – reimbursement for industry certifications 🗣️ Open-door culture – your ideas and feedback always matter 🌍 Flexible work – home or office, wherever you do your best work 🏆 Rewards & recognition that actually recognize you 🥳 Great christmas & financial year-end parties to unwind with your loved ones