Senior Customer Success Manager, Americas (Remote)

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New York Remote Full-time Posted 30+ days ago
Location: US-based, remote, covering AMER customers. The impact you will have: The company is moving up-market. Our growth now comes from financial institutions and fintechs launching digital asset products. These are bigger customers with longer implementation cycles, more stakeholders and higher contract values than the crypto-native exchanges we grew up with. You will own a small number of these customers. Sales closes the initial deal and hands the customer over at signature. From there they are yours: get them live, get them using the product, renew them and grow them. Growth is the…

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