Senior CX Insights Manager, APAC

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Mumbai, Maharashtra, India Posted yesterday

Join our team, and help us shape the future of anime! This is a highly visible role that sits at the intersection of Customer Experience, Analytics, Product, Content, Marketing, Subscription, and Customer Support. You will be responsible for developing a comprehensive understanding of the APAC customer journey, identifying opportunities to improve satisfaction and loyalty, and championing the voice of the customer throughout the organization. The ideal candidate combines strong analytical expertise, customer obsession, business acumen, and a deep understanding of the APAC market. They are…

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