Senior Executive- Global Network Development

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Gurgaon, Haryana Full-time Posted 30+ days ago

PURPOSE OF THE FUNCTION * A committed individual focused on handling agent inquiries and ensuring that we increase our wallet share from the agents through effective and efficient inquiry handling process. COMMERCIAL RESPONSIBILITIES * Manage Agent Inquiry. * Ensure timely (within 2hours of ticket creation) response to agent inquiry. * Coordinate with product/pricing team to procure rates to create proposal for agent. * Follow-up with agent on response. * Maintain and monitor the response to create various performance matrices. * Keep GND manager and other stakeholders on any…

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