About Your Role: We are looking for a skilled Senior Full Stack Engineer (can lean heavily backend) to join our growing team. Our stack is Elixir, Python, Golang, React, Typescript and Next.js. Your role is critical in building and maintaining the high-performance backbone of our digital services. You will lead the development and optimization of our systems ensuring they are robust, scalable, and efficient. Your technical expertise will be pivotal in evolving our platform's architecture to support the rapid growth and dynamic needs of our business. What you will do: * Build and maintain products that are used by the majority of our users. * Iterate quickly using Continuous Integration / Continuous Deployment principles. * Articulate a technical vision and execute it. * Give back by mentoring other engineers and sharing the skills you learn. * Collaborate with team members and engineers across the company to design reliable systems. What We're Looking For : * Several years of professional software engineering experience. * Expert-level proficiency in Python, Golang or Elixir with experience using frameworks like Django, Flask, or FastAPI. * Experience in building and maintaining front end applications using React, TypeScript and Next.js * Strong understanding of relational and NoSQL databases, including PostgreSQL and MongoDB. * Hands-on experience with cloud platforms such as AWS, GCP, or Azure. * Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. * Database Design & Management experience (PostgreSQL, MongoDB) * Experience with LLMs is preferred What We Offer : * Full responsibility for projects from day one, a collaborative team, and a dynamic work environment. * Competitive salary, a pension scheme, and an optional employee stock purchase plan. * 25 days paid holiday (rising to 29 with service), plus one floating holiday. * £150 monthly reimbursement to help cover remote working expenses. * £81 caregiver reimbursement to support dependent care for families. * Private health insurance, including dental and vision. * Flexible working hours and meeting-free Wednesdays. * Regular 3-day Hackathons, bi-weekly learning groups, and productivity spending to support and encourage your career growth. Why Hatch: * Shape the future of AI-driven customer service * Build alongside founders and leaders who value speed, ownership,and ambition * Solve challenging problems and see the impact on real businesses and customers * Join a team of builders who care about great engineering, fast execution, and each other