Mirrai Careers

Senior Manager, Field Quality

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Austin, TX Full-time Posted 30+ days ago
This is the feedback half of the loop. Reliability test tells us what we think will break. The field tells us what actually breaks — usually in a way the test protocol didn't anticipate. Your job is to see it early, sort out what matters, and get it fixed. You'll build the team as the fleet scales from thousands of units to hundreds of thousands. WHAT YOU'LL DO * Own fleet return rate. Set targets, report the real numbers, and be accountable when a failure mode starts trending. * Lead and grow the team. Hire and develop field quality, failure analysis, and test engineers and technicians.…

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