Senior Manager, Global Premier Support

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Sydney, Australia Posted 30+ days ago

P-1562 As a Leader within the Premier Support team at the company, you’ll be responsible for leading and managing a team of Designated Support Engineers which deliver white-glove support experiences for the company’ enterprise customers. You will be hiring, mentoring, and developing a team of strong customer technical advocates while closely partnering with go-to-market, field and product teams to deliver the best support experience to maximize customer satisfaction and reduce time to mitigation for technical issues and incidents. THE IMPACT YOU WILL HAVE * Hire, onboard, and develop a…

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