We are looking for a Product Manager to create and develop a comprehensive loyalty and retention ecosystem that maximizes trader Lifetime Value (LTV), reduces churn, and turns active users into brand advocates. Responsibilities * Shape and execute the product vision and roadmap for the Loyalty & Retention domain * Design the logic for bonuses, rebate systems (spread/commission cashback), and VIP programs * Manage the product backlog, write clear Product Requirements Documents (PRDs), set tasks for the development team, and oversee execution * Conduct regular CustDev interviews with traders to uncover their true motivators and barriers * Collaborate with the Data Science team to build churn prediction models and personalize promotional offers * Analyze the performance of launched features and iteratively improve the product Requirements * Proven experience as a Product Manager (preferably in high-frequency products) * Strong understanding of key metrics: Retention, LTV, Churn, DAU/MAU, ROI * Proven track record of developing and launching loyalty programs, bonus engines, and referral systems * Strong proficiency in product analytics tools  and a data-driven approach to decision-making * Experience in conducting A/B tests and customer development (quantitative and qualitative research) * Understanding of user behavior & psychology (ideally, the psychology of a trader or gamer) * Customer Empathy: Ability to understand traders' pain points and drivers (fear of loss, excitement, need for recognition) * Strategic Thinking: Ability to foresee how a bonus system will impact the business in the long term, not just in the immediate future * Excellent communication skills: Strong skills in driving cross-functional teams (Engineering, Marketing, Analytics, Support) * Proactivity: Readiness to independently identify growth opportunities within the retention funnel and pitch solutions Will be a plus * Direct experience working in CFD/Forex brokers or Crypto exchanges * Personal experience in trading or investing  * Understanding of CRM marketing principles (push notifications, automated email sequences) to sync product features with marketing communications   We offer * Tax expenses coverage for private entrepreneurs in Ukraine * Expert support and guidance for Ukrainian private entrepreneurs * 20 paid vacation days per year * 10 paid sick leave days per year * Public holidays as per the company’s approved Public holiday list * Medical insurance * Opportunity to work remotely * Professional education budget * Language learning budget * Wellness budget (gym membership, sports gear and related expenses)