WITHIN 30 DAYS YOU'LL... * Complete ChowNow New Hire Onboarding Experience * Learn how the current Business Systems and Revenue Operations team operate. * Meet cross-functional partners across the business and develop a solid understanding of the Revenue Operations mission. * Understand GTM strategy, ICP, funnel stages, and pipeline goals * Shadow and begin attending weekly RevOps meetings * Review current funnel metrics: conversion rates, deal velocity, pipeline coverage, rep productivity and performance * Study existing processes: lead routing, opportunity management, forecasting * Identify quick win projects to own WITHIN 60 DAYS YOU'LL... * Start providing system support and answering team questions * Track funnel metrics, weekly, monthly, and quarterly departmental KPIs and scorecards * Improve lead routing, scoring, and SLA workflows * Standardize campaign tracking and attribution processes * Hold follow-up meetings with Sales, Marketing, CS to understand pain points * Begin building credibility through project delivery and responsiveness * Present impact metrics to stakeholders & update process documentation for areas of ownership * Drive projects through full lifecycle: requirements → build → test → launch → measure WITHIN 90 DAYS YOU'LL... * Lead cross-functional initiatives requiring coordination across Sales, Marketing, CS * Contribute to quarterly planning and roadmap prioritization focusing on high-impact metrics: speed to lead, deal velocity, forecast accuracy * Attend strategic planning meetings with GTM leadership * Shift from execution-only to strategic thinking + execution * Present accomplishments to leadership and identify areas for next quarter focus YOU SHOULD APPLY IF: * You have 6+ years of experience in Business/Sales/Revenue Operations with a track record of driving strategic decision-making with Sales, Marketing, CX, Enablement, and Partnerships. * You drive automation to reduce manual work and improve speed-to-lead and pipeline hygiene. * You have designed and maintained lead-to-cash workflows including routing, scoring, enrichment, and lifecycle management. * You have owned and optimized top of funnel operations, including lead management, routing, scoring, attribution, campaign tracking, and funnel conversion performance. * Partner closely with Marketing teams to execute, measure, and scale multi-channel campaigns. * You are a strategic operator that can translate company growth strategy into operational execution: territory design, segmentation, forecasting rigor, compensation, funnel performance, systems architecture, and cross-functional alignment. * You have advanced expertise in Microsoft Excel and proficiency in other Office tools, Google Suite, Salesforce and JIRA. * You are organized and excellent at managing competing priorities and complex projects. * You have experience working with large data sets, enterprise reporting and dashboards and data visualization tools such as Tableau, Mode and Looker. * You have applied experience in data visualization and producing meaningful metrics for business operations. * You have excellent analytical and systems-thinking approaches to problem solving, with a proven track record of matching team needs with actionable solutions. * You are focused on results, a self-starter, and have demonstrated success in using analytics to drive the understanding, growth, and success of products, teams  and organizations. * You are an effective communicator to various audiences and frequently collaborate with cross functional teams. * You have the capacity to remain flexible, adept at learning new tools and independently problem solve at high velocity and confidence. ABOUT OUR BENEFITS: * Expected Base Salary: $130,00 - $168,000 (depending on candidate location and experience) * Ongoing training and growth opportunities. * A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. * Rock solid medical, dental, and vision plans. * Mental Health Coverage - we offer several programs to support your mental health and wellness goals. * Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life * 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. * 401(k) Matching * Employer-contributing student loan assistance program or continuing education reimbursement program * Employee Stock Incentive Plan. * Pet insurance for your fur babies * Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly. * Enough freedom to spread your wings while still holding you accountable.