Who is Blueprint?  We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.  What does Blueprint do?  Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.  Why Blueprint?  At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.  IN THIS ROLE As a Program Manager, you will lead strategic initiatives focused on improving customer success outcomes through security, operational excellence, and cross-functional execution. You will partner with stakeholders across multiple business functions to design and deliver programs that strengthen customer health, improve security posture, and support go-to-market strategies. This role combines strategic planning, executive communications, program execution, and stakeholder management, requiring the ability to independently drive complex initiatives from concept through delivery. RESPONSIBILITIES * Lead the planning, execution, and delivery of strategic cross-functional programs focused on customer success and security initiatives. * Develop and manage program roadmaps, timelines, milestones, risks, and dependencies to ensure successful execution. * Coordinate efforts across multiple organizations to align priorities, drive consensus, and deliver business outcomes. * Design and support initiatives that improve customer security posture and overall customer success. * Create executive-level presentations, strategy documents, and communications that clearly articulate program goals, progress, recommendations, and outcomes. * Facilitate recurring business reviews, leadership meetings, and operational rhythms to track program health and execution. * Analyze business challenges, identify opportunities for improvement, and recommend scalable solutions. * Support go-to-market planning and execution for strategic initiatives and customer programs. * Monitor program performance using metrics and data to identify risks, measure success, and drive continuous improvement. * Present program updates, recommendations, and findings to senior leadership and key stakeholders. * Work independently while proactively identifying risks, proposing solutions, and driving workstreams to completion. QUALIFICATIONS * 5–7 years of program or project management experience leading complex, cross-functional initiatives. * 5–7 years of experience working with security-related programs, security strategy, cybersecurity, risk management, or customer security initiatives. * Strong executive communication skills with experience creating presentations, strategy documents, and leadership briefings. * Experience developing high-quality PowerPoint presentations and executive storytelling materials. * Demonstrated ability to manage multiple stakeholders and influence cross-functional teams without direct authority. * Experience with strategic planning, program execution, and operational rhythm management. * Strong analytical, organizational, and problem-solving skills. * Ability to work independently, prioritize competing initiatives, and manage multiple workstreams simultaneously. * Knowledge of customer success principles and experience supporting customer-focused business initiatives. * Proficiency with Microsoft Office applications, including PowerPoint, Word, Project, and Visio. PREFERRED QUALIFICATIONS * Experience supporting enterprise security programs, security strategy, governance, risk remediation, or security posture improvement initiatives. * Experience developing or supporting go-to-market strategies and commercial programs. * Background leading programs involving multiple organizations and diverse stakeholder groups. * Experience creating executive-level business cases, strategic messaging, and presentation materials for senior leadership. * Experience managing recurring business operations and executive review processes. * PMP certification or equivalent program management certification. * Bachelor's degree in Business Administration or a related field, or equivalent professional experience. * Previous experience supporting large enterprise organizations or global technology environments. * Demonstrated ability to proactively identify challenges and recommend practical, data-driven solutions. * Strong interest in customer success, customer health, and security-focused business outcomes.   Salary Range  At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $12000-125000 annually USD.  Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer  Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.  If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected]  Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:  * Medical, dental, and vision coverage  * Flexible Spending Account  * 401k program  * Competitive PTO offerings  * Parental Leave  * Opportunities for professional growth and development  Location: Remote, should be based out of EST time zone.