Senior Software Engineer – Platform Team

Company hidden

Boston Remote Full-time$150k–$185k / year Posted 2w ago
Market rate. This role pays around the $200k median for similar USD roles (1551 comparable postings in our corpus).
The company sits at the center of the hottest intersection in tech right now: AI and customer experience. While most "AI support" tools still focus on FAQs and deflection, the company's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information. That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost, not "savings if you use it well," but savings because the agent did the ticket instead of a…

See the company and apply

Unlock to see who’s hiring, read the full description and apply on the company site.

Checking access…

Explore related jobs

Want more roles like this? Browse fresh jobs or tailor your resume with AI.