ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!     • Provides support to the Quality Engineering teams, with a high attention to detail in a disciplined agile •environment•• Researches, analyzes, and documents findings•• May influence others within the Engineering team through the explanation of facts, policies, and practices•• Tests complex API, web, and mobile based applications that reference database back-end systems•• Creates and maintains automated test cases, executes test suites, reviews and diagnoses reported bugs, and ensures overall system quality prior to a customer release•• Designs, develops, maintains, and troubleshoots automated suites of tests through continuous integration for value added feedback•• Derives testing requirements throughout the development cycle•• Reproduces, debugs, and isolates problems and verifies fixes•• Assists in creation of software artifacts including test plans, test cases, test procedures, and test reports•• Plans test schedules and/or strategies in accordance with project scope and delivery dates•• Reviews software documentation to ensure technical accuracy, compliance, and completeness and to mitigate risks•• Provides feedback and recommendations on software usability and functionality•• Identifies program deviance from standards and suggests modifications to ensure compliance•• Develops and specifies standards, methods, or procedures to determine product quality or release readiness•• Conducts historical analyses of test results•• Collaborates with colleagues to evaluate or diagnose problems and recommend possible solutions ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.