Senior Support Engineer - San Francisco

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San Francisco Full-time$234k–$260k / year Posted 30+ days ago

Above market. This role pays above the $185k median for similar USD roles (1019 comparable postings in our corpus).

As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the the company API platform. The nature of this role will be low volume, high difficulty. This role is based in San Francisco, CA. We use a hybrid work model…

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