Senior Technical Product Manager, Customer Solutions

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Remote Remote Full-time$160k–$180k / year Posted 8d ago
Market rate. This role pays around the $180k median for similar USD roles (499 comparable postings in our corpus).
HOW YOU APPROACH THE WORK * Generating options: when a customer workflow does not fit a standard pattern, you come up with several workable approaches, weigh the trade-offs, and recommend one, often during the conversation itself * Recognizing patterns: you notice when issues across different customers, partners, or implementations share a root cause, and you turn them into standard solutions rather than one-off fixes * Thinking in systems: before committing to a solution, you consider its effect on the customer, Customer Success, Implementation, engineering capacity, and our partners *…

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