Mirrai Careers

Service Agent, Patient Care Coordinator

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Remote Remote Full-time$39k / year Posted 2w ago
Below market. This role pays below the $73k median for similar USD roles (14 comparable postings in our corpus).
As a Patient Care Coordinator, you will serve as a key point of contact for our clinicians, providing high-quality support across administrative, customer service, and workflow navigation needs. You will manage and prioritize a high volume of inquiries, resolving requests independently when appropriate and partnering with cross-functional teams to ensure timely and effective resolution. You will leverage multiple communication channels including phone, chat, email, and SMS, to execute objectives, facilitate timely resolution, and provide a seamless support experience for our clinicians.…

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