Service Desk Engineer - Associate

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Salt Lake City, Utah, United States Full-time Posted 7d ago

Responsibilities * Provide end-user assistance, issue resolution, installation, troubleshooting and restore services in support of applications, computer systems, peripherals, and devices.  * Perform user access provisioning and deprovisioning.  * Assist in the testing and deployment of new systems, platforms, and applications.  * Prepare hardware and software for new employees.  * Perform root cause and impact analysis to investigate corporate application issues and make recommendations for potential solutions.  * Document incidents and tasks in the corporate ticket management system.…

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