Mirrai Careers

Site Reliability Engineer 2, Managed Gateways

Kong

Bangalore, India Full-time Posted 12d ago
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Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the Role: As an SRE 2 for Managed Gateways, you will be pivotal in ensuring the rock-solid reliability, scalability, and performance of Kong's critical managed services. Your expertise will directly impact customer trust and position Kong as a leader in the Agentic Era through unparalleled product stability.   What You’ll Do: * Implement and maintain robust automation for deploying and operating Kong's Managed Gateways across various cloud environments. * Monitor system health, performance, and uptime, striving for 99.99% availability for our core infrastructure. * Resolve complex production incidents efficiently, participating actively in on-call rotations to maintain service continuity. * Build resilient tools and systems that enhance the overall reliability and operational efficiency of our platform. * Contribute proactively to the prevention of technical debt, ensuring sustainable and scalable operations as Kong grows. * Collaborate closely with engineering teams to design, review, and implement resilient and highly scalable services.   What You’ll Bring: * 2+ years of experience applying Site Reliability Engineering (SRE) principles and practices in a production environment. * Proficiency in at least one of Golang or Python for automation, tooling, and infrastructure as code. * Hands-on experience with Kubernetes and major cloud platforms such as AWS, GCP, or Azure. * Familiarity with monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, Datadog). * Solid understanding of networking concepts, distributed systems, and API gateways.   The Kong DNA: * Own the reliability and performance of critical production systems with a strong sense of accountability. * Drive urgent resolution of issues, demonstrating a bias for action and minimizing customer impact. * Collaborate effectively with cross-functional teams, fostering an environment of shared understanding and collective success.   Bonus Points: * Experience with Kong Gateway or other API management platforms. * Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, Kubernetes Administrator). * Active contributions to open-source projects or developer communities. #LI-AP1 About Kong: Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.

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