Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us! Why this team? The internal infrastructure team is responsible for building world-class infrastructure and tools used to train, evaluate and serve Cohere's foundational models. By joining our team, you will work in close collaboration with AI researchers to support their AI workload needs on the cutting edge, with a strong focus on stability, scalability, and observability. You will be responsible for building and operating superclusters across multiple clouds. Your work will directly accelerate the development of industry-leading AI models that power Cohere's platform North. Please Note: All of our infrastructure roles require participating in a 24x7 on-call rotation, where you are compensated for your on-call schedule. As a Staff Software Engineer, you will: * Build and scale ML-optimized HPC infrastructure: Deploy and manage Kubernetes-based GPU/TPU superclusters across multiple clouds, ensuring high throughput and low-latency performance for AI workloads. * Optimize for AI/ML training: Collaborate with cloud providers to fine-tune infrastructure for cost efficiency, reliability, and performance, leveraging technologies like RDMA, NCCL, and high-speed interconnects. * Troubleshoot and resolve complex issues: Proactively identify and resolve infrastructure bottlenecks, performance degradation, and system failures to ensure minimal disruption to AI/ML workflows. * Enable researchers with self-service tools: Design intuitive interfaces and workflows that allow researchers to monitor, debug, and optimize their training jobs independently. * Drive innovation in ML infrastructure: Work closely with AI researchers to understand emerging needs (e.g., JAX, PyTorch, distributed training) and translate them into robust, scalable infrastructure solutions. * Champion best practices: Advocate for observability, automation, and infrastructure-as-code (IaC) across the organization, ensuring systems are maintainable and resilient. * Mentorship and collaboration: Share expertise through code reviews, documentation, and cross-team collaboration, fostering a culture of knowledge transfer and engineering excellence. You may be a good fit if you have: * Deep expertise in ML/HPC infrastructure: Experience with GPU/TPU clusters, distributed training frameworks (JAX, PyTorch, TensorFlow), and high-performance computing (HPC) environments. * Kubernetes at scale: Proven ability to deploy, manage, and troubleshoot cloud-native Kubernetes clusters for AI workloads. * Strong programming skills: Proficiency in Python (for ML tooling) and Go (for systems engineering), with a preference for open-source contributions over reinventing solutions. * Low-level systems knowledge: Familiarity with Linux internals, RDMA networking, and performance optimization for ML workloads. * Research collaboration experience: A track record of working closely with AI researchers or ML engineers to solve infrastructure challenges. * Self-directed problem-solving: The ability to identify bottlenecks, propose solutions, and drive impact in a fast-paced environment. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: * A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. * Full health and dental benefits, including a separate budget for mental health. * RRSP matching, 401K, Pension Scheme. * 100% Parental Leave top-up for up to 6 months, for either parent. * Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. * 6 weeks of paid vacation (30 working days!) * Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: * Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon. * For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. * For those not near an office: a co-working benefit so you can work alongside others in your city. * Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.